Effective Date: 8 Aug 2024
Welcome to ChaStudioLabs. We are committed to protecting your privacy and ensuring the security of the information you provide to us. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information through the use of our website, where you can purchase digital products such as Lightroom presets and LUTs filters.
Information We Collect
We collect information that you provide directly to us when you:
– Register on our website
– Place an order
– Subscribe to our newsletter
– Contact us with queries or feedback
Specifically, we collect the following types of information:
– Name : To personalize our communications and ensure order accuracy.
– Email Address: For sending order confirmations, responses to inquiries, updates about new products, and promotional offers.
– Phone Number: For order verification and customer support interactions.
– Country: To tailor our products and services according to local market conditions and legal requirements.
How We Use Your Information
Your information helps us to:
– Personalize your experience by providing content that is most relevant to you.
– Improve our website by understanding how our services are used.
– Process transactions efficiently and ensure timely delivery of products.
– Communicate with you about your orders, potential issues, and promotional offers.
– Comply with legal requirements, particularly in relation to international sales.
How We Protect Your Information
We employ a variety of security measures to protect your personal information:
– Secure Servers: All sensitive/payment information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database.
– Limited Access: Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information.
Sharing of Information
We value your privacy and do not sell, trade, or rent your personal identification information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, under the condition that they agree to keep your information confidential and use it only for the specified purposes. These service providers may include:
– Payment Processors: To securely process your payments for purchases on our site.
– Email Service Providers: To manage and send newsletters, promotional emails, and customer communications.
– Analytics Providers: To analyze data about site usage and improve our website’s performance and user experience.
We may also disclose your information when we believe it is necessary to comply with legal obligations, enforce our site policies, or protect the rights, property, or safety of our company, our users, or others. In such cases, we will take appropriate steps to ensure that your privacy rights continue to be protected.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small data files stored on your device that help us recognize repeat visitors, track usage patterns, and deliver customized content.
How We Use Cookies:
– User Preferences: To remember your preferences for future visits, making your experience smoother.
– Analytics: To compile aggregate data about site traffic and interactions, allowing us to offer better site experiences and tools.
– Marketing: To deliver targeted advertisements based on your interests and previous interactions with our site.
Managing Cookies:
You can manage your cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. Please note that disabling cookies may affect your ability to use certain features of our website.
Your Rights and Choices
You have rights concerning your personal data and choices about how we use it.
Your Rights:
– Access and Correction: You can request access to your personal data and correct any inaccuracies.
– Data Portability: You have the right to receive your personal data in a structured, commonly used format.
– Restriction of Processing: You can request the restriction of processing your personal data in certain circumstances.
– Object to Processing: You can object to the processing of your data for direct marketing purposes.
Choices:
– Marketing Communications: You can opt-out of receiving promotional communications by following the unsubscribe link in emails or contacting us.
– Account Information: You can update your account information through your profile settings or by contacting us.
To exercise these rights, please contact us at admin@chastudiolabs.com.
International Data Transfers
ChaStudioLabs operates globally, and your data may be transferred to and processed in countries outside of your residence. These countries may have different data protection laws.
Data Protection Measures:
– Standard Contractual Clauses: We use legal mechanisms like standard contractual clauses to ensure data protection.
– Security Protocols: We implement industry-standard security measures to safeguard your data.
– Third-Party Agreements: We ensure that third parties handling your data adhere to our data protection standards and legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons.
Notification of Changes:
– Posting on Website: Any changes will be posted on this page with an updated effective date.
– Significant Changes: For material changes, we will notify you via email or a prominent notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
Retention Periods:
– Account Information: Retained for as long as your account is active or as needed to provide you services.
– Transaction Records: Retained for financial reporting and compliance purposes.
– Marketing Data: Retained until you opt-out of receiving marketing communications.
When personal data is no longer needed, we will securely delete or anonymize it.
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to these external sites.
Third-Party Practices:
We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of any site you visit.
Children’s Privacy
Our services are intended for users over the age of 13. We do not knowingly collect personal information from children under 13.
Parental Control:
If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information promptly. If you believe that we might have any information from or about a child under 13, please contact us.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
– Email : admin@chastudiolabs.com
– Phone : 0851 5606 8655